Privacy Policy

Who We Are and What This Site Does

HVAC Latah is a heating and cooling company serving homeowners in and around Latah, Washington. This website is here to explain our services and give you a way to reach us by phone. That is all it does.

There are no forms, accounts, logins or online payments on this site. We never ask you to type in personal details here.

What the Website Records on Its Own

Like nearly every website, ours runs on a server that keeps ordinary logs. These can include your IP address, the type of browser and device you use, the pages you open and the time of your visit. We look at this information to keep the site working, fix broken pages and notice unusual traffic.

Cookies and Basic Analytics

We may use simple analytics cookies to count visits and see which pages people read most, such as furnace repair or heat pumps. This tells us what to explain more clearly. It is not used to build a profile of you.

You can block or clear cookies in your browser settings at any time. The site will still work the same way without them.

What You Share When You Call

When you phone us, you decide what to tell us. Usually that is your name, the address of your home, a callback number and a description of what your furnace, air conditioner or heat pump is doing. We use these details to answer your questions, give you a quote, schedule a visit and follow up on the work we did.

How We Use and Share Information

We do not sell your information, and we do not rent it out to marketers. We share details only when it is needed to finish your job, for example with a supplier when we order a part or equipment for your home, or when the law requires us to.

Your Choices

If you want to know what we have on file from a past call or visit, would like something corrected, or would rather we not contact you again, just reach us at (509) 213-1614 and we will take care of it.

Changes to This Policy

If the way this website works changes, we will update this page so it stays accurate. The version posted here is the one that applies to your visit.